Shipping policy

Please allow between 3-5 business days for order processing. once your order has been processed item(s) will be shipped within 48 hours.

Orders are not shipped or delivered on weekends or local public holidays. Orders are shipped via Royal Mail.

Free shipping within the United Kingdom. 

Please note that it is the customers responsibility to pay import taxes. We are unable to control nor predict the amount, this may vary. Customers from the UK will not incur import duties as it is within the same country.

 

DELAYS

Sapelle is not responsible for unexpected shipping delays caused by external circumstances which may delay the delivery of your order (clearance delays, customs and tax etc).

Sapelle is not responsible for lost, stolen or missing packages- please contact Royal Mail with your tracking number for these enquiries.